The process was clear. The newest online secure services were used to collect required documents.
The list of required documents was given. All my questions were answered quickly and precisely . Each step in the process had listed due date or completion date, and it was easy to understand where We are in the process.
It was outstanding work done by Ms. Sherry Reid. I would strongly recommend using service her service. Our loan was ready in very short period of time. Thank you very much.
LARISA AMay-02-2020
Reviewed by Michael J for Sherry Reid
Sherry is amazing. She kept us well informed through our refinancing process and it felt like she had out best interest in mind.
Michael JApr-26-2020
Reviewed by Jonathan G for Brad Schloss
Brad was very helpful throughout our entire refinancing process and would highly recommend working with him.
Jonathan GApr-25-2020
Reviewed by John D for Sherry Reid
Sherry was very responsive and answered all of our questions in a timely manner. Very pleasant experience all the way around.
John DApr-25-2020
Reviewed by GIORGIA F for Sherry Reid
Sherry and her team are absolutely top-notch professionals. They go above and beyond to provide the best service and they know current market trends and lending procedures so well that you will rest assured you got the best possible product for your needs.
GIORGIA FApr-25-2020
Reviewed by Mary L for Sherry Reid
Sherry is absolutely amazing and I refer and will continue to refer Sherry to all of my clients, friends and family!
Mary LApr-25-2020
Reviewed by Chase D for Brad Schloss
Brad was always a moments notice away from answering a call, explaining an aspect of the process or helping me understand what to expect. As a first time homebuyer, this was an incredibly valuable asset to me in the process and helped me feel confident moving forward.
Chase DApr-23-2020
Reviewed by Sasha L for Brad Schloss
This was my first time buying a house and it was definitely a difficult time to say the least especially with COVID-19 happening. The team at Townebank made it a great experience especially Brad Schloss. He was always available to help me with any questions that I had to help me along the along the way.
Thank you!!!
Sasha LApr-21-2020
Reviewed by Angela M for Brad Schloss
Brad was great. However, the Underwriter’s waited until the very last minute in requesting additional items needed- within a day of us closing. It was very stressful, and impacted my job responsibilities.
If I did not check my email, I would not have known additional info was required- a phone call should have been made. ( this happened twice)
Angela MApr-20-2020
Reviewed by David B for Sherry Reid
I am pleased to continue a long relationship with Sherry Reid and Towne Bank mortgage team.
David BApr-19-2020
Reviewed by Jessica B for Brad Schloss
Repeat experience for us. As always, Brad and TowneBank Mortgage are wonderful. Brad explains the process very clearly and was always available when needed. We trust him implicitly and will 100% use him again and recommend to everyone we know.
Jessica BApr-18-2020
Reviewed by Andrew B for Brad Schloss
Brad and his team were super helpful in answering any and all of my questions. They always got back to my inquiries in a timely manner and sometimes even went out of their way to do so. They were polite and professional throughout the whole process and I would definitely recommend them to anyone.
Andrew BApr-18-2020
Reviewed by Kara M for Brad Schloss
Brad was incredibly helpful and knowledgeable, guiding me through every step of the homebuying process. As a first time homebuyer I had about a million questions, and Brad would answer every one of them and explain anything I didn't understand in great detail. He would make sure I understood every step of the process, was extremely responsive and willing to help me out in any way I needed!
Kara MApr-17-2020
Reviewed by Bradley H for Brad Schloss
Always answers calls and is very knowledgeable and would listen to my concerns and questions.
Bradley HApr-15-2020
Reviewed by Graham P for Brad Schloss
Great communication, availability and willingness to help