When contacting Brad about questions, he wasn’t very welcoming, I actually felt as if I was bothering him. That’s why the process was just ok for me. I guess being more friendly would have made a difference.
PATRICIA BSep-08-2018
Reviewed by STACEY E for Brad Schloss
Brad was very helpful and knowledgeable. He works hard for his clients and is never too busy to answer questions.
STACEY ESep-04-2018
Reviewed by JARRED R for Brad Schloss
The communication was amazing! I always had access to reach someone !
JARRED RSep-03-2018
Reviewed by David E for Sherry Reid
Sherry is super friendly, knowledgeable, and provided clear communication of next steps and status throughout the entire loan process. Highly recommend her to all my friends and family.
David ESep-01-2018
Reviewed by MICHELLE F for Sherry Reid
I LOVE HER! She has been there THROUGH THE WHOLE PROCESS. I am a first time buyer, and I was unfamiliar with ALL the terms and she took time and explained thoroughly ALL my questions. She always made it a point to make me feel like I could ask her anything, and that I wasn’t bothering her. I felt very much helped and assured of everything throughout the process. Thank you Sherry for always getting back to me either through phone, text or emails! Always there to assist! THANK YOU!
MICHELLE FAug-31-2018
Reviewed by ROBERT E for Brad Schloss
Brad was very friendly, polite, and professional, and was always readily available every time we needed to get in contact with him for any reason. He always had the information I needed, and provided it in an easy to understand format. Thank you again, Brad! You were awesome!
ROBERT EAug-31-2018
Reviewed by MAIYA N for Brad Schloss
Brad was very helpful with the entire process- before and after. Any questions that came to mind, brad and the team was eager to answer. Thank you again for everything, your assistance made the home buying experience much less stressful.
MAIYA NAug-28-2018
Reviewed by Daniel K for Brad Schloss
Brad and his team are excellent to work with. Very knowledgeable and personable. Thanks Brad!!!!
Daniel KAug-28-2018
Reviewed by Jacquelyn N for Sherry Reid
No matter how many questions I had, the team was happy/able to answer them all. That means a lot to a novice.
Jacquelyn NAug-27-2018
Reviewed by Brittany for Jeff Hurd
Jeff and his wife Denise are a lending dream team - from the time I first met with them, I immediately felt comfortable and at ease. As a first time homebuyer, I was pretty nervous about the process and what to expect, but Jeff guided me through every step from our initial letter of offer up through closing day. I truly can't say enough good things about this duo and the next time I buy a home, I know exactly who we'll be working with!
Brittany Aug-25-2018
Reviewed by Gina for Jeff Hurd
Although getting financing for buying home is a huge process, Jeff & Denise made the experience comfortable for me! They got me answers quickly and efficiently and sometimes even on the weekend. I never had to wait too long to get what I needed. I felt like they did a great job in making the whole process very manageable. I am a very happy homeowner!
Gina Aug-22-2018
Reviewed by Tyler Stanius for Jeff Hurd
As first time home buyers, we were pleased with Jeff Hurd and the Hurd Home Team’s service. Jeff was accessible and eased the process for us. He made our choices clear and we closed on time. We will definitely work with the Hurd Home Team in the future!
Tyler Stanius Aug-21-2018
Reviewed by Vicki S for Jeff Hurd
I discovered this dynamic duo while exploring mortgage areas and couldn’t be happier with their outstanding competency and personal service during this expensive purchase. Jeff really listened to me and asked some great questions as to my “wants” and “needs”...he gave some great initial options and was clearly well versed in the home buying programs and accurately gave me some initial numbers.
He never tried “overselling” or influence my bottom line. His partner, Denise, then went well beyond with sitting down with me in person and helping complete my application and ran specific numbers related to my property of choice to make sire I had a good understanding of the financial breakdowns (including the HOA fees for the specific neighborhood I was shopping).
During the approval process, there are always additional items that need to be provided. Jeff and Denise both helped gather needed items and even helped research a few items to make sure there would be no issues in obtaining approval on the desired closing date. When we had a challenge with a needed format, they even provided personal help woth how to change the view of a needed electronic document to meet the formatting standards! I was just blown away with that level of hands on help.
They both kept in touch witb me during the entire process and even showed up for closing....the packet of information was the most helpful I’ve ever received (and this is my third home purchase) and designed to maximize your home investment along with strategies to ease the financial burden over time.
I cannot give this duo sufficient high marks other than to say I have already recommended them to both family and friends. They made a stressful time an actual enjoyable experience and made me feel as though I was part of their family during the entire process.
I remain grateful that I selected their services as well as the Tidewater Mortgage team and will do so again!
Vicki SAug-20-2018
Reviewed by Jesse L for Sherry Reid
Sherry has a great personality, she is well suited for people interaction. She explains complex financial information clearly and concisely using easy to understand language. She makes you feel comfortable with each conversation with you. Her understanding of the mortgage banking process and its intricacies is second to none. You can feel that she passionately believes in what she does and this evident with each interaction with her. This also makes her GREAT at what she does!!!
Jesse LAug-19-2018
Reviewed by VICTORIA R for Brad Schloss
Brad was great to work with! He made the home buying process so much less scary for me and my husband. He was quick to respond to all of our questions and made everything very easy! Will definitely be recommending him to friends and family!