Rusty was super helpful and explained each step in the process.
CHRISTIAN JMar-27-2021
Reviewed by David J for Greg Lynch
Greg always made sure that I had everything I needed and always made himself available if I ever had any questions.
David JMar-27-2021
Reviewed by Robert C for Kevin O'Neil
The app that was given to me was very helpful.
Mr O’Neil also kept in contact weekly to keep me updated and explain things I needed to keep the loan process moving forward!!! I only wish the underwriting process came first but I understand.
Robert CMar-27-2021
Reviewed by ANDREW D for Sherry Reid
Very engaged, from start to finish.
ANDREW DMar-26-2021
Reviewed by George W for Kevin O'Neil
Not many issues to address from our preparation and Kevin's processing.
George WMar-26-2021
Reviewed by Keiry T for Greg Lynch
He’s super efficient and very helpful to me I’m very happy with my house thank you!
Keiry TMar-25-2021
Reviewed by JILL T for Rusty Parker
Rusty Parker was always available and quickly got answers to my questions. He knew the right people to refer me to when a problem arose. I would highly recommend his help when navigating the mortgage finance market. Thank you Rusty!
JILL TMar-25-2021
Reviewed by Christopher A for Jeff Hurd
Excellent service, superior knowledge and friendly atmosphere! Thanks for the wonderful experience!
Christopher AMar-25-2021
Reviewed by Tanyatta D for Brad Schloss
Mr. Schloss was very personable he was very informative and addressed all of my concerns timely he made a somewhat difficult process enjoyable because he guided me along the way.
Tanyatta DMar-23-2021
Reviewed by Carleen C for Matt Underwood
Matt was absolutely great. This was my very first financing done alone and it went perfectly. Process was easy and quick.
Carleen CMar-23-2021
Reviewed by Joseph M for Brad Schloss
Outstanding staff with the most accurate and timely updates and information on progress of my loan. Always accurate and correct as each phase of my of my loan was completed.
Never did I call and not get a staff member to answer or return my call immediately or via message/email an answer to my inquiry.
I WOULD HIGHLY RECOMMEND THIS GROUP TO ANYONE SEEKING LENDING AND WILL IN THE FUTURE.
ALL THE BEST TO Towne Bank, Michael Patterson
Joseph MMar-23-2021
Reviewed by Kandy F for Jeff Hurd
Jeff , was very professional and kept me in the loop the entire transaction. He went above and beyond for his client! As Jeff was driving to Roanoke to pick up a VA road maintenance agreement. He received a call in Charlotte that Va approved the RMA.
He was willing to Drive to Roanoke to ensure his borrowers will be closing on time.
Wow!!
Kandy FMar-23-2021
Reviewed by Branden G for Brad Schloss
Clear Communication throughout the whole process!!
Branden GMar-23-2021
Reviewed by Robert S for Jeff Hurd
Excellent - closed early - so pleased.
Robert SMar-23-2021
Reviewed by Kenneth M for Jeff Hurd
My wife and my personal experience working with Mr. Jeff Hurd was nothing short of "exceptional." As prior military with numerous refinance experiences, Jeff and his colleague's provided THE highest standard of professionalism, excellence, and response I've ever witnessed, offering the best rates, superior services, and answering all questions in a timely fashion. I would recommend Jeff over any other agent/agency that I know of, and appreciate his congeniality. Superb!!!!!!!!