See What Our Customers Are Saying

Reviewed by MICHELLE G for Sherry Reid
Easy and smooth transactions.
Reviewed by MAX J for Sherry Reid
This was my second home purchase for me and my wife. All I have to say is I wish we had Sherry the first time. She was very communicative and very knowledgeable. I situation was unique and she didnt let her stop her to be ready to close on time. I will tell you right now, if I ever buy another house and Sherry isnt at Towne Bank. I will find out where she is and go with that institution.
Reviewed by Nicole M for Sherry Reid
Sherry was always available to answer our questions and worked to get a great rate for us. Excellent experience from start to finish!!
Reviewed by Tara A for Brad Schloss
We were first time homebuyers and had a great experience, everything was explained in full and the patience and flexibility was very much appreciated!
Reviewed by Christina B for Sherry Reid
Sherry is the BEST lender in Hampton Roads. She has helped me, my friends, and clients with exceptional service and I will continue to recommend her to everyone.
Reviewed by Christina B for Brad Schloss
Brad Schloss and TowneBank made this process as easy as possible. I received a full list of items needed at one time with a timeline of when each item was due. That was very helpful. With other mortgage experiences, every time I turned around, the company needed another piece of information. I also appreciated the loan status updates. The communication/response from the team was excellent. This was the best experience I have had with obtaining a mortgage. Thank you!
Reviewed by TERRI L for Sherry Reid
Sherry was super helpful and knowledgeable. She always made time to talk to me and make sure I understood, even if that was on a Sunday.
Reviewed by KEONA C for Sherry Reid
Mrs. Sherry was the absolute best! I loved her! I couldn’t have asked for a better loan officer! She made my experience wonderful. Very nice, understanding, hard working, prompt and professional. I have been referring everyone to her and I will use her again if I ever decide to buy again. Thanks Mrs. Sherry! You’re a wonderful person!
Reviewed by CARL D for Sherry Reid
The team is the very best and they answered any question that I had and kept me informed of everything.
Reviewed by Tyler P for Brad Schloss
Brad and the rest of his team has made my first home purchase a breeze. He always answered my questions very quickly, and I had a whole lot of them! He was super helpful, I have already recommended him to everyone I know!
Reviewed by NICOLE M for Sherry Reid
Sherry has great communication skills and was able to answer my questions, no matter how simple that might have been. Great experience purchasing my home.
Reviewed by Benjamin T for Sherry Reid
Got a great deal and always got back to me if I had questions
Reviewed by Jeffrey H for Brad Schloss
Brad offered many different refinancing options and explained each one where I could even understand. I shopped around and Brad had the best options. Brad kept me up to date with where I was in the refinancing process, and what was needed to keep the process going smoothly. The whole transaction went as planned with no issues. Brad treated me as I was his only client, when I'm sure that he has many.
Reviewed by Tiffany Marie Jones for Becky Amos
Bob and the Elite Team assisted us with the purchase of our new home and were amazing every step of the way. They helped secure the lowest rate possible and saved us quite a bit of money. We were very impressed with how responsive and genuine they were with our needs. This is the third home we have purchased and their customer service was by far the best in comparison to the others. I highly recocommend them as they made our experience smooth and stress free.
Reviewed by Brett R for Brad Schloss
Brad kept us up-to-date constantly with progress and letting us know what steps we needed to complete to keep the application moving along. He provided excellent advice, helping us reduce closing costs, and we ended up with a very good rate. It was very helpful to know we could go to Brad at any step when we had questions. Every Towne Mortgage team member was responsive, polite and professional. We're definite fans and will absolutely go back to Brad and his team for future needs.